Shipping Information
At Tulle, we are committed to providing fast and reliable shipping to ensure your orders arrive safely and promptly. Below, you’ll find all the details about our shipping policies.
Shipping Times
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Delivery Time: Orders are typically delivered within 1–5 business days from the date of shipment. Please note that delivery times may vary depending on your location.
Shipping Costs
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Shipping Fees: Shipping costs are calculated at checkout based on the destination and the size of the order.
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Cash on Delivery: We offer the option to pay cash upon delivery. The shipping fee will be calculated when you check out.
Order Tracking
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Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress.
Damaged or Missing Items
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If you receive a damaged or defective item, please contact us within 24 hours of receiving your order. If any items are missing or damaged, we will investigate with the relevant shipping carrier.
Address Accuracy
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Please ensure that the shipping address you provide is correct. We are not responsible for any delays or errors caused by incorrect shipping details.
Free Shipping Offers
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From time to time, we may offer promotions for free shipping. Be sure to subscribe to our newsletter for updates on such offers!